Privacy Policy

Last updated: November 10, 2026

What we collect

When you request a pickup or drop-off, or create an account, we collect:

• Your name, phone number and email
• Your address (for pickups)
• Request details: pickup or drop-off, the day you pick, estimated weight or number of bags, your preferred time, and any notes you write
• If you create an account, your password. It is stored securely by our database provider; we can never see it.

How we use it

We use your information only to handle your pickup or drop-off: to schedule it, contact you about it, and keep track of its status. If you have an account, we also use it to fill in the request form for you and show you your past requests.

We never sell your information

We do not sell, rent or trade your information, and we don't use it for advertising. We only share it with the services that run this website for us, and only so the website can work:

• Supabase: stores requests and accounts
• Netlify: hosts the website
• Resend: sends us an email when a new request comes in

Cookies and browser storage

We don't use advertising or tracking cookies. Your browser stores a few small things so the site works: your login (if you have an account), your last request's status link, and a copy of the site's text so pages load faster.

Deleting your information

You can ask us to delete your information, and your account if you have one, at any time. Just email aronfriedmann01@gmail.com and we'll take care of it.

Changes

If we change this policy, we'll update it on this page and change the date at the top.

Questions

Email aronfriedmann01@gmail.com or visit our Contact page.