Terms of Use

Last updated: November 10, 2026

Our service

Genizah Express collects sheimos (by pickup or drop-off) and brings them for burial in a genizah. By using this website or our service, you agree to these terms.

Requests

• A request is not final until we confirm it with you. We may need to change the day or time, or decline a request (for example, outside our service areas).
• We are closed on Shabbos and Yom Tov.
• Please give us correct contact details so we can reach you.

What you give us

• Please give us only sheimos, packed in closed bags or boxes. See our sheimos guide; when in doubt, ask your Rav.
• Check your items before giving them to us. Once collected, items cannot be returned, so please don't include anything valuable or anything you want back.
• Don't include anything dangerous, wet, or food.

Prices and payment

• Prices on the website and in the calculator are estimates. The final price is confirmed at pickup or drop-off.
• You pay at pickup or drop-off. We never take card payments on this website.
• Donations are voluntary and are not a payment for service.

Accounts

• Accounts are optional. You can always request a pickup as a guest.
• Keep your password private. You're responsible for what's done with your account.
• We may close accounts that are misused or give false information.

Our responsibility

We handle every item with care and respect. To the extent the law allows, we are not responsible for items given to us by mistake, or for delays caused by things outside our control (such as weather).

Your privacy

See our Privacy Policy for how we handle your information.

Changes and questions

We may update these terms; the date at the top shows the latest version. Questions? Email aronfriedmann01@gmail.com.